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DANA deposit and withdrawal

DANA is one of the fastest payment rails on erek 68. To deposit, log in to your account, navigate to the Deposit section, and select DANA. Enter your desired amount — we support a wide range from modest to substantial sums. Confirm the transaction and you will be redirected to the DANA app to authorize payment. Once approved, funds credit instantly to your erek 68 balance. Withdrawals work similarly: go to the Withdrawal section, select DANA, enter your amount, and confirm. The funds are sent to your registered DANA account within subject to verification. No additional fees apply beyond standard DANA charges. Keep your DANA account active and verified to avoid delays. If a withdrawal is delayed, check your DANA app for any pending notifications or contact our support team.

OVO and GoPay usage

OVO and GoPay are widely used e-wallet services across Indonesia. Both work similarly on erek 68: during deposit, select your preferred wallet, enter the amount, and authorize via the app. Funds credit within subject to verification for OVO and subject to verification for GoPay. Before your first transaction, ensure your wallet is linked to a valid phone number and has sufficient balance. For withdrawals, the same process applies — select the wallet, confirm the amount, and the funds return to your registered account. Account binding is automatic after your first successful deposit; subsequent transactions are faster. If you change your phone number or wallet details, update your erek 68 account settings to avoid withdrawal delays. Both services support multiple transactions per day, so you can deposit and withdraw as needed within your account limits.

BCA, Mandiri, BRI, BNI virtual account

Bank transfers via virtual accounts (VA) are a reliable option for larger deposits and withdrawals. During deposit, select "Bank Transfer" and choose your bank — BCA, Mandiri, BRI, or BNI. We generate a unique VA number for your transaction. Transfer the exact amount to that account from your personal bank account. Processing typically takes subject to verification depending on your bank's cut-off times and processing speed. Once credited, the funds appear in your erek 68 balance. For withdrawals, the process is reversed: request a withdrawal to your registered bank account, and we send the funds back to the same account within 1–2 business hours. Keep your bank account details current in your erek 68 profile. If you use a different bank account for withdrawal than deposit, contact support to update your records. Bank transfers are ideal for amounts above typical e-wallet limits.

Fees, limits and verification

erek 68 does not charge deposit or withdrawal fees — all costs are borne by the payment provider. Minimum deposit amounts vary by payment method: e-wallets typically start at modest sums, while bank transfers may have higher minimums. Maximum deposit and withdrawal limits depend on your account verification level. New accounts have standard limits; completing KYC verification (ID and address proof) unlocks higher limits. Verification typically takes subject to verification to 2 hours. Once verified, you can deposit and withdraw larger amounts. Account limits are displayed in your Account Settings. If you need a temporary limit increase, contact support with a valid reason. All transactions are subject to our standard terms and local regulatory requirements.

Resolving a stalled transaction

If a deposit does not credit within the expected window, first check your payment app to confirm the transaction was authorized. If the payment shows as successful in your e-wallet or bank account but has not appeared in erek 68, note the transaction ID and timestamp. Log in to your erek 68 account and go to the Transaction History section to see if the deposit is pending. If it remains pending after 2 hours, open a support ticket with your transaction ID and payment method. Our team will investigate and either credit the funds manually or advise on next steps. For withdrawals under review, check your account dashboard for any pending verification requests. If additional documents are needed, upload them immediately to speed up processing. Withdrawals typically complete within 1–2 business hours after approval. If a withdrawal is delayed beyond the expected window, contact support with your withdrawal request ID for priority assistance.